Terms & Conditions
Terms & Conditions :

THE CUSTOMER ACKNOWLEDGES AND AGREES WITH THE FOLLOWING TERMS & CONDITIONS WHILE USING ANY SERVICES / PRODUCTS OR THIS WEBSITE AS OFFERED BY URJA INVESTMENT:

  1. URJA INVESTMENT PTE LTD & its affiliates has launched and established an online trading service on the Website (hereinafter referred to as the "Service"). URJA INVESTMENT PTE LTD & its affiliates have exclusive and sole discretion to select the Customers who would be entitled to use access and benefit out of the Service. URJA INVESTMENT PTE LTD & its affiliates also reserves the absolute right and discretion to decide on the criteria for selecting the Customers to participate in the Service offered hereunder.


  2. The offering of the Service is subject to the requisite permissions, approvals, licenses and any other clearance from the appropriate regulatory authority viz., Securities and Exchange Board of India, National Stock Exchange of India Limited, The Stock Exchange, Mumbai and any other relevant authority that may be the regulatory authority of the Service.


  3. The Service offered by URJA INVESTMENT PTE LTD & its affiliates envisages a Customer opening a Trading account.


  4. This Service on the Website does not constitute an offer to sell or a solicitation to any person in any jurisdiction where it is unlawful to make such an offer or solicitation. This Service is not intended to be any form of an investment advertisement, investment advice or investment information and has not been registered under any securities law of any foreign jurisdiction and is only for the information of any person in any jurisdiction where it may be lawful to provide such information, otherwise the same shall not be considered an information. The distribution of this Service or content in other jurisdictions may be restricted by law and the persons who access the Service should inform themselves about, and observe any such restrictions.


  5. By accessing and surfing this Website, the Customer agrees to be bound by the foregoing limitations.


  6. No information, market analysis, research report, etc. on the Website is to be construed as a representation with respect to shares, securities or other investment regarding the legality of an investment therein under the respective applicable investment or similar laws or regulations of any person or entity accessing the Website.


  7. This Service is provided on an "As Is" basis. URJA INVESTMENT PTE LTD and its Affiliates disclaim any warranty of any kind, imputed by the laws of any jurisdiction, whether express or implied, as to any matter whatsoever relating to the Service, including without limitation the implied warranties of merchantability, fitness for a particular purpose, and non infringement. URJA INVESTMENT PTE LTD and its affiliates and the Service and the Offer are subject to the jurisdiction only of the courts of the Republic of India at Mumbai.


  8. Use of the Service is at any persons, including a Customer's own risk. The data and information provided on the Website is not advice, professional or otherwise, and should not be relied upon as such. Neither the information, nor any opinion contained in this Website constitutes a solicitation or offer by URJA INVESTMENT PTE LTD and its affiliates to buy or sell any securities, futures, options or other financial instruments or provide any investment advice or service. URJA INVESTMENT PTE LTD and its affiliates or their employees have or may have an outstanding buy or sell position or holding in the securities, options on securities or other related investments of issuers and companies mentioned herein. The investments discussed or recommended in the market analysis, research reports, etc. may not be suitable for all investors. Investors must make their own investment decisions based on their specific investment objectives and financial position and using such independent advisors as they believe necessary. Information herein is believed to be reliable but URJA INVESTMENT PTE LTD and its affiliates do not warrant its completeness or accuracy. The content of the articles and the interpretation of data are solely the personal views of the contributors and do not in any way reflect the views of URJA INVESTMENT PTE LTD. & its affiliates Users are advised to peruse the articles and other data in the Website only as information and to rely on their own judgment when making investment decisions.


  9. Neither URJA INVESTMENT PTE LTD nor its Affiliates shall be precluded from making any contract or entering into any arrangement or transaction with the companies mentioned herein or with itself in the ordinary course of business or from undertaking any banking, financial or agency services for the companies or for itself or from underwriting or guaranteeing the subscription of or placing or subscribing for or otherwise acquiring, holding or dealing with any of the stocks or shares or debentures or debenture stocks or any other securities whatsoever of the companies or in which the companies may be interested, either with or without a commission, or other remuneration or otherwise, at any time entering into any contract of loan or deposit or any other contract or arrangement or transaction with the companies or being concerned or interested in any such contract or arrangement or transaction which any other company or person would be entitled to enter into with the companies and they shall not be in anyway liable to account either to the companies or any person visiting or accessing the Website including a Customer of the Service for any profits made by them thereby or in connection therewith a and the URJA INVESTMENT PTE LTD or its owner or Affiliate shall also be allowed to retain for their or his own benefit any customary share of brokerage, fee, commission, interest, discount or other compensation or remuneration allowed to them.


  10. URJA INVESTMENT PTE LTD along with its directors, employees, associates or other representatives and its Affiliates along with its directors, employees, associates or other representatives shall not be liable for damages or injury arising out of or in connection with the use of the Website or its non-use including non-availability, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property (including without limitation loss of profits, loss or corruption of data, loss of goodwill, work stoppage, computer failure or malfunction, or interruption of business; under any contract, negligence, strict liability or other theory arising out of or relating in any way to the Website, site-related services, or any products or services and claims of third parties damages or injury caused by any performance, failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of information, whether resulting, in whole or in part, from or relating to any of the services offered or displayed by URJA INVESTMENT PTE LTD on the Website.


  11. URJA INVESTMENT PTE LTD and its affiliates makes no guarantees or representations as to, and shall have no liability for, any electronic content delivered by any third party, including, without limitation, the accuracy, subject matter, quality or timeliness of any electronic content on the Website. URJA INVESTMENT PTE LTD & its affiliates shall not be responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. The links being provided to the Customer are only for convenience, and the inclusion of any link does not imply endorsement by URJA INVESTMENT PTE LTD & its affiliates of the site, or its content or the sponsoring organization. By providing access to other websites, URJA INVESTMENT PTE LTD & its affiliates is not recommending the purchase or sale of the securities issued by it nor is it an endorsement of services provided by its sponsoring organization.


  12. The maximum liability of URJA INVESTMENT PTE LTD and its Affiliates to the Customer shall be subject to the amount of fees paid by the Customer for the services that he/she may have availed of through the Website or in pursuance of the Offer or the Service.


  13. URJA INVESTMENT PTE LTD & its affiliates shall not be liable for any misrepresentation, falsification, and deception or for any lack of availability of services through the Website, even if the same are advertised for on the Website.


  14. No judgment or warranty or representation is made with respect to the accuracy, timeliness, or suitability of the content of other services or sites to which these screens link, and URJA INVESTMENT PTE LTD & its affiliates shall not be responsible therefore.


  15. Acceptance & Acknowledgment of the Risk Disclosure Document is mandatory. By using this website you confirm that you accept and acknowledge Risk Disclosure Document which are as under:


  16. FOR TRADING IN CAPITAL MARKET,FUTURES AND OPTIONS AND CURRENCY DERIVATIVES SEGMENT

    COMBINED RISK DISCLOSURE DOCUMENT FOR CAPITAL MARKET, FUTURES AND OPTIONS AND CURRENCY DERIVATIVES SEGMENT


  17. This document is issued by the member of the National Stock Exchange of India (hereinafter referred to as "NSE") The Stock Exchange, Mumbai (hereinafter referred to be as "BSE") which has been formulated by the Exchanges in coordination with the Securities and Exchange Board of India (hereinafter referred to as "SEBI") and contains important information on trading in Equities / F&O / Currency Derivatives segments of NSE / BSE. All prospective constituents should read this document before trading in Equities / F&O/ Currency Derivatives Segments of the Exchanges.


  18. NSE / BSE / SEBI does neither singly or jointly and expressly nor impliedly guarantee nor make any representation concerning the completeness, the adequacy or accuracy of this disclosure document nor has NSE / BSE /SEBI endorsed or passed any merits of participating in the trading segments. This brief statement does not disclose all the risks and other significant aspects of trading.


  19. In the light of the risks involved, you should undertake transactions only if you understand the nature of the contractual relationship into which you are entering and the extent of your exposure to risk. You must know and appreciate that trading in Equity shares, F&O contracts, Currency derivatives contracts or other instruments traded on the Stock Exchange, which have varying element of risk, is generally not an appropriate avenue for someone of limited resources/limited investment and/or trading experience and low risk tolerance. You should therefore carefully consider whether such trading is suitable for you in the light of your financial condition. In case you trade on NSE / BSE and suffer adverse consequences or loss, you shall be solely responsible for the same and NSE / BSE, its Clearing House / Clearing Corporation and/or SEBI shall not be responsible, in any manner whatsoever, for the same and it will not be open for you to take a plea that no adequate disclosure regarding the risks involved was made or that you were not explained the full risk involved by the concerned member. The constituent shall be solely responsible for the consequences and no contract can be rescinded on that account. You must acknowledge and accept that there can be no guarantee of profits or no exception from losses while executing orders for purchase and/or sale of a currency derivative contract being traded on NSE / BSE.


  20. It must be clearly understood by you that your dealings on NSE / BSE through a member shall be subject to your fulfilling certain formalities set out by the member, which may inter alia include your filling the know your client form, client registration form, execution of an agreement, etc., and are subject to the Rules, Bye laws and Regulations of NSE / BSE and its Clearing House / Clearing Corporation, guidelines prescribed by SEBI and in force from time to time and Circulars as may be issued by NSE / BSE or its Clearing House / Clearing Corporation and in force from time to time.


  21. NSE / BSE does not provide or purport to provide any advice and shall not be liable to any person who enters into any business relationship with any trading member of NSE / BSE and/or any third party based on any information contained in this document. Any information contained in this document must not be construed as business advice. No consideration to trade should be made without thoroughly understanding and reviewing the risks involved in such trading. If you are unsure, you must seek professional advice on the same.


  22. In considering whether to trade or authorize someone to trade for you, you should be aware of or must get acquainted with the following:-


  23. 1. BASIC RISKS
    1.1 Risk of Higher Volatility: Volatility refers to the dynamic changes in price that a security / F&O contract / currency derivatives contract undergoes when trading activity continues on the Stock Exchange. Generally, higher the volatility of a security / F&O contract / currency derivatives contract, greater is its price swings. There may be normally greater volatility in thinly traded securities / F&O contracts / currency derivatives contracts than in active securities / F&O contracts / currency derivatives contracts. As a result of volatility, your order may only be partially executed or not executed at all, or the price at which your order got executed may be substantially different from the last traded price or change substantially thereafter, resulting in notional or real losses.


  24. 1.2 Risk of Lower Liquidity:Liquidity refers to the ability of market participants to buy and/or sell securities / F&O contracts / currency derivatives contracts expeditiously at a competitive price and with minimal price difference. Generally, it is assumed that more the numbers of orders available in a market, greater is the liquidity. Liquidity is important because with greater liquidity, it is easier for investors to buy and/or sell securities / F&O contracts / currency derivatives contracts swiftly and with minimal price difference, and as a result, investors are more likely to pay or receive a competitive price for securities / F&O contracts / currency derivatives contracts purchased or sold. There may be a risk of lower liquidity in some securities / F&O contracts / currency derivatives contracts as compared to active securities / F&O contracts / currency derivatives contracts. As a result, your order may only be partially executed, or may be executed with relatively greater price difference or may not be executed at all.

    1.2.1 Buying or selling securities / F&O contracts / currency derivatives contracts as part of a day trading strategy may also result into losses, because in such a situation, securities / F&O contracts / currency derivatives contracts may have to be sold / purchased at low / high prices, compared to the expected price levels, so as not to have any open position or obligation to deliver or receive a security / F&O contract / currency derivatives contract.

    1.3 Risk of Wider Spreads: Spread refers to the difference in best buy price and best sell price. It represents the differential between the price of buying a security / F&O contract / currency derivatives contract and immediately selling it or vice versa. Lower liquidity and higher volatility may result in wider than normal spreads for less liquid or illiquid securities / F&O contracts / currency derivatives contracts. This in turn will hamper better price formation.

    1.4 Risk-reducing orders: The placing of orders (e.g., “stop loss” orders, or “limit” orders) which are intended to limit losses to certain amounts may not be effective many a time because rapid movement in market conditions may make it impossible to execute such orders.

    1.4.1 A “market” order will be executed promptly, subject to availability of orders on opposite side, without regard to price and that, while the customer may receive a prompt execution of a “market” order, the execution may be at available prices of outstanding orders, which satisfy the order quantity, on price time priority. It may be understood that these prices may be significantly different from the last traded price or the best price in that security / F&O contract / currency derivatives contract.

    1.4.2 A “limit” order will be executed only at the “limit” price specified for the order or a better price. However, while the customer receives price protection, there is a possibility that the order may not be executed at all.

    1.4.3 A stop loss order is generally placed “away” from the current price of a stock / F&O contract / currency derivatives contract, and such order gets activated if and when the security / F&O contract / currency derivatives contract reaches, or trades through, the stop price. Sell stop orders are entered ordinarily below the current price, and buy stop orders are entered ordinarily above the current price. When the security / F&O contract / currency derivatives contract reaches the pre -determined price, or trades through such price, the stop loss order converts to a market/limit order and is executed at the limit or better. There is no assurance therefore that the limit order will be executable since a security / F&O contract / currency derivatives contract might penetrate the predetermined price, in which case, the risk of such order not getting executed arises, just as with a regular limit order.

    1.5 Risk of News Announcements: News announcements that may impact the price of stock / F&O contract / currency derivatives contract may occur during trading, and when combined with lower liquidity and higher volatility, may suddenly cause an unexpected positive or negative movement in the price of the security / contract.

    1.6 Risk of Rumours:Rumours about companies / currencies at times float in the market through word of mouth, newspapers, websites or news agencies, etc. The investors should be wary of and should desist from acting on rumours.

    1.7 System Risk: High volume trading will frequently occur at the market opening and before market close. Such high volumes may also occur at any point in the day. These may cause delays in order execution or confirmation.

    1.7.1 During periods of volatility, on account of market participants continuously modifying their order quantity or prices or placing fresh orders, there may be delays in order execution and its confirmations.

    1.7.2 Under certain market conditions, it may be difficult or impossible to liquidate a position in the market at a reasonable price or at all, when there are no outstanding orders either on the buy side or the sell side, or if trading is halted in a security / F&O contract / currency derivatives contract due to any action on account of unusual trading activity or security / F&O contract / currency derivatives contract hitting circuit filters or for any other reason.

    1.8 System/Network Congestion:

    1.Trading on NSE / BSE is in electronic mode, based on satellite/leased line based communications, combination of technologies and computer systems to place and route orders. Thus, there exists a possibility of communication failure or system problems or slow or delayed response from system or trading halt, or any such other problem/glitch whereby not being able to establish access to the trading system/network, which may be beyond control and may result in delay in processing or not processing buy or sell orders either in part or in full. You are cautioned to note that although these problems may be temporary in nature, but when you have outstanding open positions or unexecuted orders, these represent a risk because of your obligations to settle all executed transactions.

    2. As far as Futures and Options segment and Currency Derivatives segments are concerned, please note and get yourself acquainted with the following additional features:-

    2.1 Effect of “Leverage” or “Gearing”
    In the derivatives market, the amount of margin is small relative to the value of the derivatives contract so the transactions are ‘leveraged’ or ‘geared’. Derivatives trading, which is conducted with a relatively small amount of margin, provides the possibility of great profit or loss in comparison with the margin amount. But transactions in derivatives carry a high degree of risk.

    You should therefore completely understand the following statements before actually trading in derivatives and also trade with caution while taking into account one’s circumstances, financial resources, etc. If the prices move against you, you may lose a part of or whole margin amount in a relatively short period of time. Moreover, the loss may exceed the original margin amount.

    A. Futures trading involve daily settlement of all positions. Every day the open positions are marked to market based on the closing level of the index / F&O contract / currency derivative s contract. If the contract has moved against you, you will be required to deposit the amount of loss (notional) resulting from such movement. This amount will have to be paid within a stipulated time frame, generally before commencement of trading on next day.

    B. If you fail to deposit the additional amount by the deadline or if an outstanding debt occurs in your account, the broker/member may liquidate a part of or the whole position or substitute securities. In this case, you will be liable for any losses incurred due to such close-outs.

    C. Under certain market conditions, an investor may find it difficult or impossible to execute transactions. For example, this situation can occur due to factors such as illiquidity i.e. when there are insufficient bids or offers or suspension of trading due to price limit or circuit breakers etc.

    D. In order to maintain market stability, the following steps may be adopted: changes in the margin rate, increases in the cash margin rate or others. These new measures may also be applied to the existing open interests. In such conditions, you will be required to put up additional margins or reduce your positions.

    E. You must ask your broker to provide the full details of F&O contracts/ currency derivatives contracts you plan to trade i.e. the contract specifications and the associated obligations.

    2.2 Risk of Option holders

    1. An option holder runs the risk of losing the entire amount paid for the option in a relatively short period of time. This risk reflects the nature of an option as a wasting asset which becomes worthless when it expires. An option holder who neither sells his option in the secondary market nor exercises it prior to its expiration will necessarily lose his entire investment in the option. If the price of the underlying does not change in the anticipated direction before the option expires to an extent sufficient to cover the cost of the option, the investor may lose all or a significant part of his investment in the option.

    2. The Exchange may impose exercise restrictions and have absolute authority to restrict the exercise of options at certain times in specified circumstances.

    2.3 Risks of Option Writers

    1. If the price movement of the underlying is not in the anticipated direction, the option writer runs the risks of losing substantial amount.

    2. The risk of being an option writer may be reduced by the purchase of other options on the same underlying interest and thereby assuming a spread position or by acquiring other types of hedging positions in the options markets or other markets. However, even where the writer has assumed a spread or other hedging position, the risks may still be significant. A spread position is not necessarily less risky than a simple ‘long’ or ‘short’ position.

    3. Transactions that involve buying and writing multiple options in combination, or buying or writing options in combination with buying or selling short the underlying interests, present additional risks to investors. Combination transactions, such as option spreads, are more complex than buying or writing a single option. And it should be further noted that, as in any area of investing, a complexity not well understood is, in itself, a risk factor.

    While this is not to suggest that combination strategies should not be considered, it is advisable, as is the case with all investments in options, to consult with someone who is experienced and knowledgeable with respect to the risks and potential rewards of combination transactions under various market circumstances.

    2.4 Currency specific risks

    1. The profit or loss in transactions in foreign currency-denominated contracts, whether they are traded in your own or another jurisdiction, will be affected by fluctuations in currency rates where there is a need to convert from the currency denomination of the contract to another currency.

    2. Under certain market conditions, you may find it difficult or impossible to liquidate a position. This can occur, for example when a currency is deregulated or fixed trading bands are widened.

    3. Currency prices are highly volatile. Price movements for currencies are influenced by, among other things: changing supply-demand relationships; trade, fiscal, monetary, exchange control programs and policies of governments; foreign political and economic events and policies; changes in national and international interest rates and inflation; currency devaluation; and sentiment of the market place. None of these factors can be controlled by any individual advisor and no assurance can be given that an advisor’s advice will result in profitable trades for a participating customer or that a customer will not incur losses from such events.

    3. GENERAL

    3.1 Commission and other charges. Before you begin to trade, you should obtain a clear explanation of all commission, fees and other charges for which you will be liable. These charges will affect your net profit (if any) or increase your loss.

    3.2 Deposited cash and property. You should familiarise yourself with the protections accorded to the money or other property you deposit particularly in the event of a firm insolvency or bankruptcy. The extent to which you may recover your money or property may be governed by specific legislation or local rules. In some jurisdictions, property which has been specifically identifiable as your own will be pro-rated in the same manner as cash for purposes of distribution in the event of a shortfall. In case of any dispute with the member, the same shall be subject to arbitration as per the bye laws/regulations of the Exchange.

    3.3 For rights and obligations of the clients, please refer to Annexure-1 enclosed with this document.

    3.4 The term ‘constituent’ shall mean and include a client, a customer or an investor, who deals with a member for the purpose of acquiring and/or selling of currency derivatives contracts through the mechanism provided by NSE / BSE.

    3.5 The term ‘member’ shall mean and include a trading member, a broker or a stock broker, who has been admitted as such by NSE / BSE and who holds a registration certificate from SEBI.

    I hereby acknowledge that I have received and understood this risk disclosure statement and Annexure-1 containing my rights and obligations.

    INVESTORS’ RIGHTS AND OBLIGATIONS:

    1.1 You should familiarise yourself with the protection accorded to the money or other property you may deposit with your member, particularly in the event of a default in the Cash Market / F&O market / Currency Derivatives market or the broking firm’s insolvency or bankruptcy.

    1.1.1 Please ensure that you have a documentary proof of your having made deposit of such money or property with the member, stating towards which account such money or property deposited.

    1.1.2 Further, it may be noted that the extent to which you may recover such money or property may be governed by the Bye-laws and Regulations of NSE / BSE and the scheme of the Investors’ Protection Fund in force from time to time.

    1.1.3 Any dispute with the member with respect to deposits, margin money, etc., and producing an appropriate proof thereof, shall be subject to arbitration as per the Rules, Bye laws/Regulations of NSE / BSE or its Clearing House / Clearing Corporation.

    1.2 Before you begin to trade, you should obtain a clear idea from your member of all brokerage, commissions, fees and other charges which will be levied on you for trading.

    These charges will affect your net cash inflow or outflow.

    1.3 You should exercise due diligence and comply with the following requirements of the NSE / BSE and/or SEBI:

    1.3.1 Please deal only with and through SEBI registered members of the Stock Exchange and are enabled to trade on the Exchange. All SEBI registered members are given a registration no., which may be verified from SEBI. The details of all members of NSE / BSE and whether they are enabled to trade may be verified from NSE / BSE website (www.nseindia.com / www.bseindia.com).

    1.3.2 Demand any such information, details and documents from the member, for the purpose of verification, as you may find it necessary to satisfy yourself about his credentials.1.3.3 Furnish all such details in full as are required by the member as required in “Know Your Client” form, which may also include details of PAN or Passport or Driving License or Voters Id, or Ration Card, bank account and depository account, or any such details made mandatory by NSE / BSE / SEBI at any time, as is available with the investor.

    1.3.4 Execute a broker-client agreement in the form prescribed by SEBI and/or the Relevant Authority of NSE / BSE or its Clearing House / Clearing Corporation from time to time, because this may be useful as a proof of your dealing arrangements with the member.

    1.3.5 Give any order for buy or sell of a security / derivatives contract in writing or in such form or manner, as may be mutually agreed. Giving instructions in writing ensures that you have proof of your intent, in case of disputes with the member.

    1.3.6 Ensure that a contract note is issued to you by the member which contains minute records of every transaction. Verify that the contract note contains details of order number, trade number, trade time, trade price, trade quantity, details of the currency derivatives contract, client code allotted to you and showing the brokerage separately. Contract notes are required to be given/ sent by the member to the investors latest on the next working day of the trade. Contract note can be issued by the member either in electronic form using digital signature as required, or in hard copy. In case you do not receive a contract note on the next working day or at a mutually agreed time, please get in touch with the Investors Grievance Cell of NSE / BSE, without delaying.

    1.3.7 Facility of Trade Verification is available on NSE / BSE website (www.nseindia.com / www.bseindia.com), where details of trade as mentioned in the contract note may be verified from the trade date up to five trading days. Where trade details on the website, do not tally with the details mentioned in the contract note, immediately get in touch with the Investors Grievance Cell of NSE / BSE.

    1.3.8 Ensure that payment of funds against settlement is given to the concerned member within one working day prior to the date of pay-in announced by NSE / BSE or its Clearing House / Clearing Corporation. Payments should be made only by account payee cheque in favour of the firm/company of the trading member and a receipt or acknowledgment towards what such payment is made be obtained from the member.

    1.3.9 In case pay-out of funds is not received on the next working day after date of payout announced by NSE / BSE or its Clearing House / Clearing Corporation, please follow up with the concerned member for its receipt. In case pay-out is not received as above from the member within five working days, ensure that you lodge a complaint immediately with the Investors’ Grievance Cell of NSE / BSE.

    1.3.10 Every member is required to send a complete ‘Statement of Accounts’, for both settlements and margins, to each of its constituents, at such periodicity as may be prescribed from time to time. You should report errors, if any, in the Statement immediately, but not later than 30 calendar days of receipt thereof, to the member. In case the error is not rectified or there is a dispute, ensure that you refer such matter to the Investors Grievance Cell of NSE / BSE, without delaying.

    1.3.11 In case of a complaint against a member, you should address the complaint to the Office as may be specified by NSE / BSE from time to time.

    1.4 In case where a member surrenders his membership, NSE / BSE give a public notice inviting claims, if any, from investors. In case of a claim, relating to “transactions executed on the trading system” of NSE / BSE, ensure that you lodge a claim with NSE / BSE /Clearing House / Clearing Corporation within the stipulated period and with the supporting documents.

    1.5 In case where a member is expelled from trading membership or declared a defaulter, NSE / BSE gives a public notice inviting claims, if any, from investors. In case of a claim, relating to “transactions executed on the trading system” of NSE / BSE, ensure that you lodge a claim with NSE / BSE within the stipulated period and with the supporting documents.

    1.6 Claims against a defaulter/expelled member found to be valid as prescribed in the relevant Rules/Bye -laws and the scheme under the Investors’ Protection Fund (IPF) may be payable as prescribed by SEBI.

    Notes

    1. The term ‘constituent’ shall mean and include a client, a customer or an investor, who deals with a trading member of NSE / BSE for the purpose of buying and / or selling of securities / F&O contracts / currency derivatives contracts through the mechanism provided by NSE / BSE.

    2. The term ‘member’ shall mean and include a member or a broker or a stock broker, who has been admitted as such by NSE / BSE and who holds a registration certificate as a stock broker from SEBI.

    3. The term ‘contract’ refers to a F&O / currency derivatives contract and the term’ underlying’ refers to the underlying index / stock / currency of such contract.

    POLICES AND PROCEDUREES APPLICABLE

    1. REFUSAL OF ORDERS FOR PENNY STOCKS


    2. Urja Investment Pte. Ltd. (“UIPL”) normally offers trading facility to its clients in all the compulsory dematerialized stocks which are listed on the Stock Exchanges. However UIPL discourages / restricts trading in penny stocks by the clients as they are susceptible to manipulation and risky for investors and in turn to UIPL. “Penny Stocks” for this purpose shall include:

      1. Stocks appearing in the list of illiquid securities issued by the Exchanges from time to time.
      2. Stocks which are highly illiquid and have a low market capitalization and ‘Z’ Group Securities.
      3. Any securities as may be restricted for trading by Exchanges.
      4. Any other securities as may be restricted for trading by UIPL based on its internal evaluation.
      As part of Risk Management System, UIPL restricts clients to buy / sell in penny stocks only on the basis of 100% upfront margin and on delivery basis. Also the trading in penny stocks may be permitted only up to quantity/value together as notified by its extant circulars. Further in case of internet Trading clients, UPIL may at any time at its sole discretion block / restrict the client’s online trading terminal to prevent the client form placing orders in such Penny stocks through the Online Trading Platform of UIPL. Further in case the client is able to place an order for Penny stocks which are restricted by UPIL through Online Trading Platform or otherwise, UIPL may not accept such order.

      UIPL shall not be held liable for restricting / prohibiting trade in penny stocks at any time. Further UIPL shall not be held liable or responsible in any manner whatsoever for any refusal/cancellation of orders for trading in penny Stocks/other securities and the Client shall indemnify UPIL in respect of any loss caused to UIPL by virtue of the Client trading in penny stocks.

    3. SETTING UP OF CLIENT’S EXPOSURE LIMITS


    4. As part of Risk Management, Urja Investment Pte. Limited (“UIPL”) shall set client’s exposure limits depending on the type of securities provided as Margin / available funds in the client’s ledger plus Fixed Deposits / Bank Guarantees provided by the client and the client profile/financial status. Exposure limits are also set based on categories of stocks / position (derivatives) client can trade. Securities that are acceptable as margin and their categorization may be changed by UIPL from time to time at its sole discretion. Further client categorization may also be changed based on various factors including trading pattern of clients, profile / residential status / financial status of client.

      UIPL from time to time shall apply such haircuts as may decided by UIPL on the approved securities against which the Exposure limits are given to the client, UPIL may from time to time change the applicable hair cut or apply a haircut higher than that specified by the Regulators/Exchanges as part of its Risk Management System.

      Subject to the client’s exposure limits, client may trade in securities and / or take positions in the futures and option segment. Client shall abide by the exposure limits, if any, set by UIPL or by the Exchange or Clearing Corporation or SEBI from time to time. Limits/Exposure provided shall vary based on the intraday/ delivery/ carry forward positions made by the client.

      The exposure limits set by UIPL does not by itself create any right for the Client and are liable to be withdrawn at any time without notice and the client shall bear the loss on account of withdrawal of such limits. The client agrees to compensate UIPL in the event of UIPL suffering any loss, harm or injury on account of exposure given and/or withdrawn.

      In case of the sale of Securities, such sale may at the discretion of UIPL be provided only to the extent of the availability of securities in the account of the client (DP free Stock, DP lien/hold marked securities, beneficiary and collateral stock). Further the credit received against sale may be used for exposure as may be decided by UIPL from time to time.

      In case of derivatives, clients shall be allowed to trade only upto the applicable clientwise position limits set by the Exchanges/Regulators from time to time. UIPL may from time to time demand additional margin from the client in the form of funds or securities if there is a requirement for the same and the client shall be required to provide the same.

    5. BROKERAGE AND CHARGES


    6. Written in KYC from, the client will pay brokerage, taxes, STT, delay payment charges, settlement charges, Bank charges, document handling charges, Account Maintenance Charges and all other statutory taxes and charges as may be applicable from time to time.

      If there is any upward revision in Brokerage Slabs the same will be intimated to clients with a prior notice of 15 days.

      However the brokerage charges shall never exceed the maximum limits permitted by SEBI/Stock

      Exchanges/Govt. Authorities from time to time.

    7. IMPOSITION OF PENALTY OR DELAYED PAYMENT


    8. The clients are required to settle the pay-in / provide margin within the time limits provided by Exchange / SEBI / UIPL Risk Management system. In case the client fails to provide the same within the prescribed time, delayed payment charges shall be levied on the client’s account on any delayed payments towards trading either in the cash or derivatives segments or on account of any other reason beyond the due date of payment as may be prescribed by UIPL. Such delayed payment charges shall be directly debited to the account of the client at the end of every week. This is only a penal measure and brings in discipline in the clients to clear the dues in time as UIPL had to clear its obligation to the Exchange as per the time limits set by the Exchanges. UIPL reserved the right of imposition of delayed payment charges on the client account and the client shall be liable for payment of such charges @ 1.5% per month or at such rate as may be prescribed by UIPL form time to time.

    9. RIGHT TO SELL CLIENT’S SECURITIES OR CLOSE CLIENT’S POSITIONS, WITHOUT GIVING NOTICE TO THE CLIENT ON ACCOUNT OF NON PAYMENT OF DUES (LIMITED TO SETTLEMTNY / MARGIN OBLIGATIONS)


    10. As a part of its Risk Management System, UIPL shall have the sole discretion to square off the open position of the Client and / or sell client’s securities (including securities maintained as margin with UIPL and securities lying in client’s beneficiary / demat account) in case the client fails to meet its settlement / margin obligations in time. The specific securities to be sold and the positions to be squared off shall be decided solely by UIPL Further, the square off of client’s open position or the selling of securities may executed on such Exchanges and at such price as may be decided by UIPL. UIPL shall have no obligation of communicating the same to the client.UIPL shall not be responsible for any losses incurred by the client due to such squaring off of the open position of the client. UIPL reserves the right to square off client’s open positions or sell client’s securities under following circumstances:

      1. where the limits given to the Client have been breached;
      2. where the Client has defaulted on their existing obligation and / or have failed to make payments/deliver securities to UIPL within the stipulated time period as may be prescribed by UIPL and / or Exchange.
      3. In addition to above, in case of enquiry and currency derivatives transactions.
        1. where the margin or security placed by the Client with UIPL fails short of the applicable minimum margin as may be required to be maintained by the client.
        2. where Mark to Market loss on the open position has reached the stipulated % of the margins placed with UIPL and the Client(s) have not taken any steps either to replenish the margin or reduce the Mark to Market Loss;
        3. if the open position is neither squared off nor converted to Delivered by Client(s) within the stipulated time
      UIPL reserves the right to square off the open position of client and / or sell client’s securities under the prescribed circumstances; however UIPL is not obligated and does not guarantee to square off the open positions and / or sell client’s securities. The client shall be solely responsible for the trading decisions taken by the client. It shall be the responsibility of the client to make payment towards outstanding obligations and / or applicable margins to UIPL in time irrespective of whether UIPL exercises its right to square off the positions of the client in accordance with the provisions given herein above.

      Client shall be solely responsible for any resultant losses incurred to client due to selling of client’s securities by UIPL or squaring off the client’s open positions or for not doing so. All losses in this regard shall be borne by the CLIENT and UIPL shall by fully indemnified and held harmless by the CLIENT in this behalf.

      The CLIENT accepts to comply with UIPL’s requirement of payment of margin/settlement obligations of the Client, immediately failing which UIPL may sell, dispose, transfer of deal in any other manner the securities already placed with it as MARGIN/lying in the beneficiary account of UIPL or square-off all or some of the outstanding F&O positions of the CLIENT as it deems fit at its sole discretion without further reference to the CLIENT and any resultant or associated losses that may occur due to such square – off/sale shall be borne by the CLIENT and UIPL shall be fully indemnified and held harmless by the CLIENT in this behalf at all times.

    11. SHORTAGES IN OBLIGATIONS ARISING OUT OF INTERNAL NETTING OF TRADES
    12. In case the client defaults on its existing obligation and in the event the trade has been internally netted off by UIPL, there could be internal shortages. The internal shortage are marked against the client randomly at the sole discretion of UIPL taking into account the delivery obligations through Exchanges. In case of failure of delivery the client marked for internal netting of trade the same shall be met through fresh market purchases and the loss on account of the said purchases will be charged to the defaulting client’s account. However, defaulting client will not be eligible for any profit on account of this.

      UIPL shall not be responsible for losses to the Client on account of such shortages. All losses to the client on this account shall be borne solely by the client and the Client shall indemnify UIPL in this respect.

    13. CONDITIONS UNDER WHICH CLIENT MAY NOT BE ALLOWED TO TAKE FURTHER POSITIONS OR BROKER MAY CLOSE EXISTING POSITION OF CLIENT
    14. In case the client defaults on its existing obligation and in the event the trade has been internally netted off by UIPL, there could be internal shortages. The internal shortage are marked against the client randomly at the sole discretion of UIPL taking into account the delivery obligations through Exchanges. In case of failure of delivery the client marked for internal netting of trade the same shall be met through fresh market purchases and the loss on account of the said purchases will be charged to the defaulting client’s account. However, defaulting client will not be eligible for any profit on account of this.

      UIPL shall not be responsible for losses to the Client on account of such shortages. All losses to the client on this account shall be borne solely by the client and the Client shall indemnify UIPL in this respect.
    15. TEMPORARILY SUSPENDING OR CLOSING OF CLIENT’S ACCOUNT AT THE CLIEN’S REQUEST
    16. UIPL may suspend or close the trading account of the client pursuant to SEBI or any other Regulatory directive for such period as may be prescribed by the respective Regulator. UIPL may further at its sole discretion and with / without information to the CLIENT, prohibit or restrict or block the CLIENT’s access to the use of the web site or related services and the CLIENT’s ability to trade due to market conditions and other internal policies including policy with respect to prevention of money laundering.

      Client can initiate temporary suspension / closure of its account at any time by giving a request to UIPL in writing 15 days in advance. However , such suspension / closure will be effected subject to clearance of all dues and settlement obligations by the client.

      Trades in the account of the client during the period of such temporary suspension shall not be permitted.

      Notwithstanding any such suspension / closure, all rights, liabilities and obligations of the parties arising out of or in respect of transactions entered into prior to such closure / suspension shall continue to subsist and binding on the client.

      In case the account has been temporarily suspended at the request of the client, the account shall be reactivated only on submission of a written request for reactivation by the client.

    17. DEREGISTRATION OF CLIENT
    18. Deregistration of the client /Termination shall be at the sole discretion of UIPL. UIPL may deregister the client if the client breaches the terms and conditions of the member- client agreement or provides any false information or declarations. Further UIPL may deregister the client if the client is suspected to be involved in any activities in violation of applicable Rules and Regulations. Further the client may be deregistered due to any Regulatory directive, market conditions and other internal policies of UIPL including policy with respect to prevention of money laundering. Such deregistration/termination shall not effect the rights and liabilities of the parties in respect of transactions executed before the date of such deregistration/termination.

    19. TREATMENT OF INACTIVE ACCOUNTS
    20. In case the Trading and / or demat account of the client is not operated by the client for a continuous period of six months the same will be considered to be ‘Inactive Account’. Such Inactive account will be blocked for further transactions by the client. The client will have to submit following documents / confirmation, for re-activation of such blocked account;

      1. Client can give the duly signed request in writing at any of the Branch offices of Urja Investment Pte. Ltd. OR
      2. By placing request for re-activation of account through the Internet Trading portal.

      During the blocked period if there is any debit / dues to Urja Investment Pte. Ltd. In client’s account, UIPL shall have the authority to liquidate the client’s position to the required extent during the block period.

      During the block period if any corporate actions or pay-outs are due for return to the client, the same will be affected / returned by UPIL to the client’s account.

      The above policies and procedures are subjects to change / updation by UIPL from time to time

    Internet Based Trading through Order Routing System (ITORS) – Terms & Conditions

    The Trading Member agrees to provide the Trading Member’s ITORS Service to the Client only on client entering into formal agreement for the said ITORS service and the Client agrees to avail of the Trading Member’s ITORS Service, on and subject to the terms and conditions as mentioned herein below and the Exchange Provisions.

    1. Definitions :

    1. In this ITORS Terms & Conditions , unless the context otherwise requires the following words shall have the following meanings:-
      1. “The Exchange” means the National Stock Exchange of India Ltd., Bombay Stock Exchange Ltd and includes a segment of the said Exchanges.


      2. “Exchange Provisions” means the Rules, Bye-laws, Regulations, Business Requirement, Specifications, handbooks, notices, circulars and resolutions of the Exchange or any segment of the Exchange in force from time to time and includes the Minimum Requirements Handbook for ITORS prescribed by the Exchange, as amended from time to time.


      3. “ITORS” means Internet based Trading through Order Routing System, being a system approved by the Exchange for enabling clients to route their orders to their Trading Member/s over the internet.


      4. “ITORS Account Application” means the application submitted by the Client to the Trading Member to permit the Client to avail of the Trading Member’s ITORS Service.


      5. “ITORS Service” or “Service” means the service offered by the Trading Member to its clients through ITORS whereunder the clients can route their orders for purchase, sale and other dealings in securities through the Trading Member’s ITORS System.


      6. “Trading Member’s ITORS System” or “Trading Member’s ITORS WebSite” means the web site hosted by the Trading Member on the internet through which the Trading Member offers the ITORS Service and includes the hardware and software used for hosting and supporting the WebSite.


      7. “Password” means an alphanumeric code used by the Client to validate his/her username and access the Service.


      8. “SEBI” means the Securities & Exchange Board of India.


      9. “Username” means an alphanumeric login identification used by the Client for accessing the Service.




    2. In this ITORS Terms & Conditions, headings are used for convenience and ease of reference only and shall not affect the construction or interpretation of any provision of this Terms & Conditions.


    3. In this ITORS Terms & Conditions, unless the context otherwise requires, references to Recitals and Clauses shall be deemed to be a reference to the recitals and clauses of this Terms & Conditions.


    4. References to any enactment are to be construed as referring also to any amendment or re-enactment thereof and to any rule, bye-law, regulation, business requirement, specification, order or other provision made under it.


    2. USER NAME AND PASSWORD:

    2.1 The Client will be entitled to a username and password, which will enable him to access the Trading Member’s ITORS System for availing of the Service.


    2.2 The Client is aware that the Trading Member’s ITORS System itself generates the initial password and that the Trading Member is aware of the same. The Client agrees and undertakes to immediately change his initial password upon receipt thereof. The Client is aware that subsequent passwords are not known or available to the Trading Member.


    2.3 The Client shall be responsible for keeping the Username and Password confidential and secure and shall be solely responsible for all orders entered and transactions done by any person whosoever through the Trading Member’s ITORS System using the Client’s Username and/or Password whether or not such person was authorised to do so.


    2.4 The Client shall immediately inform the Trading Member of any unauthorised use of the Client’s Username or Password with full details of such unauthorised use including the date of such unauthorised use, the manner in which it was unauthorisedly used, the transactions effected pursuant to such unauthorised use, etc.


    2.5 The Client acknowledges that he is fully aware of and understands the risks associated with availing of a service for routing orders over the internet including the risk of misuse and unauthorised use of his Username and/or Password by a third party and the risk of a person hacking into the Client’s account on the Trading Member’s ITORS System and unauthorisedly routing orders on behalf of the Client through the System. The Client agrees that he shall be fully liable and responsible for any and all unauthorised use and misuse of his Password and/or Username and also for any and all acts done by any person through the Trading Member’s ITORS System on the Client’s Username in any manner whatsoever.


    2.6 The Client shall log off from the ITORS Service at any time the Client is not accessing or using the Service and any liability incurred to the Client as a consequence of the Client not logging off the Service shall borne solely by the Client.


    2.7 Without prejudice to the provisions of Clause 2.5, the Client shall immediately notify the Trading Member in writing with full details if :

    2.7.1 he discovers or suspects unauthorised access through his Username, Password or    account,


    2.7.2 he notices discrepancies that might be attributable to unauthorised access,


    2.7.3 he forgets his password or


    2.7.4 he discovers a security flaw in the Trading Member’s ITORS System.


    2.8 In any of the above events specified in Clause 2.7, the Client shall immediately change his Password. However, if the Client is unable to change his Password by reason of his having forgotten his Password or his Password having been unauthorisedly changed by some other person or for any other reason then the Client shall immediately request the Trading Member in writing to discontinue his old Password; and thereupon the Trading Member shall cause the Trading Member’s ITORS System to discontinue the use of the Client’s old Password and the Trading Member's ITORS System shall generate a new Password for the Client which shall be communicated to the Client. At no point in time shall the Trading Member be liable for any loss, whether notional or actual, that may be suffered by the Client on account of the misuse of the Password.



    3. TRANSACTIONS AND SETTLEMENTS:

    3.1 All orders for purchase, sale or other dealings in securities and other instructions routed through the Trading Member’s ITORS System via the Client’s Username shall be deemed to have been given by the Client.


    3.2 The orders and instructions and all contracts and transactions entered into pursuant thereto and the settlement thereof will be in accordance with the Exchange Provisions.


    3.3 The Trading Member may from time to time impose and vary limits on the orders which the Client can place through the Trading Member’s ITORS System (including exposure limits, turnover limits, limits as to the number, value and/or kind of securities in respect of which orders can be placed, the companies in respect of whose securities orders can be placed, etc.). The Client is aware and agrees that the Trading Member may need to vary or reduce the limits or impose new limits urgently on the basis of the Trading Member’s risk perception and other factors considered relevant by the Trading Member, and the Trading Member may be unable to inform the Client of such variation, reduction or imposition in advance. The Client agrees that the Trading Member shall not be responsible for such variation, reduction or imposition or the Client’s inability to route any order through the Trading Member’s ITORS System on account of any such variation, reduction or imposition of limits. The Client understands and agrees that the Trading Member may at any time, at its sole discretion and without prior notice, prohibit or restrict the Client’s ability to place orders or trade in securities through the Trading Member.


    3.4 Though orders will generally be routed to the Exchange’s computer systems within a few seconds from the time the order is placed by the Client on the Trading Member’s ITORS System, the Trading Member shall not be liable for any delay in the execution of any order or for any resultant loss on account of the delay.


    3.5 The Client agrees that the Trading Member may, at its sole discretion, subject any order placed by a Client to manual review and entry, which may cause delays in the processing of the Client’s order or may result in rejection of such order.


    3.6 In case of a market order, the Client agrees that he will receive the price at which his order is executed by the exchange’s computer system; and such price may be different from the price at which the security is trading when his order is entered into the Trading Member’s ITORS System.



    4. MARGIN:
    The Client agrees and undertakes to immediately deposit with the Trading Member such cash, securities or other acceptable security, which the Trading Member may require as margin. The Client agrees that the Trading Member shall be entitled to require the Client to deposit with the Trading Member a higher margin than that prescribed by the Exchange. The Trading Member shall also be entitled to require the Client to keep permanently with the Trading Member a margin of a value specified by the Trading Member so long as the Client desires to avail of the Trading Member’s ITORS Service.

    5. CANCELLATION REQUESTS

    5.1 When the Client places a request to cancel an order, the cancellation of that order is not guaranteed. The order will only be cancelled if the Client’s request for cancellation is received and the order is successfully cancelled before it is executed.


    5.2 The Client shall not be entitled to presume an order as having been executed or canceled until a confirmation from the Trading Member is received by the Client.


    5.3 The Exchange may anull a trade suo-moto without giving a reason therefor. In the event of such anullment, the Trading Member shall be entitled to cancel the relative contract(s) with the Client.



    6. BROKERAGE, COMMISSIONS AND FEES

    6.1 The Client agrees to pay the Trading Member brokerage, commission, fees, service tax and other taxes and transaction expenses as they exist from time to time and as they apply to the Client’s account and transactions, and the services that he receives from the Trading Member.


    6.2 A schedule of brokerage, fees and commissions, applicable service and other taxes and other transaction expenses shall be provided by the Trading Member to the Client from time to time upon request by the Client.



    7. CONFIRMATIONS
    Online confirmation will be available to the Client upon execution or cancellation of an order placed by him through the Trading Member’s ITORS System. This shall be followed by a confirmation, which may be sent by postal mail, electronic mail or other electronic means. It is the responsibility of the Client to review upon first receipt, whether delivered to him online, by postal mail, by electronic mail, or other electronic means, all confirmations of transactions or cancellations.

    8. INVESTMENT ADVICE

    8.1 The Client acknowledges that the Trading Member shall not be liable to provide him with any legal, tax, investment or accounting advice or advice regarding the suitability or profitability of a security or investment


    8.2 The Client also acknowledges that the Trading Member’s employees are not authorized to give any such advice and that the Client will not solicit or rely upon any such advice from the Trading Member or any of its employees.


    8.3 The Client agrees that in the event of the Trading Member or any employee or official of the Trading Member providing any information, recommendation or advice to the Client, the Client may act upon the same at the sole risk and cost of the Client, and the Trading Member shall not be liable or responsible for the same.


    8.4 The Client assumes full responsibility with respect to his investment decisions and transactions.


    8.5 The Trading Member, its officers, directors, partners, employees, agents and affiliates will have no liability with respect to any investment decisions or transactions of the Client.



    9. REPRESENTATIONS AND WARRANTIES OF CLIENT

    The Client represents and warrants to the Trading Member that :

    9.1 All the information provided and statements made in the Client’s ITORS Account Application are true and correct and are not misleading (whether by reason of omission to state a material fact or otherwise) and the Client is aware that the Trading Member has agreed to provide the Trading Member’s ITORS Service to the Client on the basis, inter alia, of the statements made in the Client’s ITORS Account Application.


    9.2 The Client is aware and acknowledges that trading over the internet involves many uncertain factors and complex hardware, software, systems, communication lines, peripherals, etc. which are susceptible to interruptions and dislocations; and the Trading Member’s ITORS Service may at any time be unavailable without further notice. The Trading Member and the Exchange do not make any representation or warranty that the Trading Member’s ITORS Service will be available to the Client at all times without any interruption. The Client agrees that he shall not have any claim against the Exchange or the Trading Member on account of any suspension, interruption, non-availability or malfunctioning of the Trading Member’s ITORS System or Service or the Exchange’s service or systems for any reason whatsoever.


    9.3 The Client has the required legal capacity to, and is authorised to, enter into this Agreement and is capable of performing his obligations and undertakings hereunder.


    9.4 All actions required to be taken to ensure compliance of all the transactions, which the Client may enter into pursuant to this Agreement with all applicable laws, shall be completed by the Client prior to such transaction being entered into.


    9.5 The Client shall abide by the Exchange Provisions and the terms of the Trading Member’s ITORS WebSite in force from time to time.


    9.6 Any instructions given by an authorised representative of the Client to the Trading Member (or to the Trading Member’s representative) shall be binding on the Client.



    10. INVESTMENT ADVICE

    The Trading Member represents and warrants to the Client that :-

    The Trading Member’s ITORS System has been approved by the Exchange. Where the ITORS system has not been approved by the Exchange, the Trading Member has applied/ proposes to apply to the Exchange to approve the said ITORS System and the Trading Member will commence the Trading Member’s ITORS Service only after the Exchange has approved the Trading Member’s ITORS System.

    11. MARKET DATA

    11.1 The Client understands that the Exchange asserts a proprietary interest in all of the market data it furnishes, directly or through the Trading Member or otherwise. The Client understands that the Exchange does not guarantee the timeliness, sequence, accuracy or completeness of market data or any other market information, or any messages disseminated by it. Neither the Trading Member nor the Exchange shall be liable in any way for incorrect, misleading, incomplete or dated data or information and, if the Client acts on the basis of the same, he shall do so at his own risk and cost.


    11.2 The Client shall not furnish market information provided by the Exchange to any other person or entity for consideration or otherwise and in the event the Client uses such information he shall do so at his own risk and cost.



    1. GENERAL TERMS AND CONDITIONS


    2. TERMS & CONDITIONS GOVERNING WEB BASED BROKERAGE TRANSACTION ON LAAVLE.com. Please also note that all Trade Executed thru the web portal LAAVLE.COM and/or URJALITE Desktop Application and any allied Trades will be governed by conditions set forth hereinunder.


    3. URJA INVESTMENT PTE LTD (herein after referred to as URJA), a member of National Stock Exchange of India Limited and Bombay Stock Exchange Limited and a Depository Participant with CDSL.


    4. A. TERMS & CONDITIONS GOVERNING TRADING ON LAAVLE.COM


      1. Transactions placed in the trading account maintained with LaavLe.com shall be executed in accordance with the applicable laws, bye laws, rules and regulations governing the specific Investment Product. LaavLe.com may from time to time impose and vary limits on the orders which the Client/s may place, including exposure limits, turnover limits, limits as to numbers etc. The Client/s agree that LaavLe.com shall not be responsible for any variation or reduction that may be deemed necessary by LaavLe.com based on its risk perception and other relevant factors.


      2. LaavLe.com shall cause to be displayed the Terms and Conditions governing the purchase, sale or any other transaction in each of these Investment Products as and when they are introduced. Provided that LaavLe.com shall be entitled to modify/alter the said Terms and Conditions and such a change shall be displayed on www.laavle.com so as intimate the modification/alteration to the Client/s. The continued use of the Website by the Client/s shall be deemed to be an acceptance by the Client/s of the modified/altered Terms and Conditions.


      3. LaavLe.com has satisfied itself about the genuineness and financial soundness of the Client/s based on declarations made by the clients at the time of account opening. Client/s shall ensure that any material change which may have an impact on the Client/s' capacity to transact through LaavLe.com shall be intimated to it within reasonable time in writing.


      4. In the event of an order being annulled by the Exchange(s), LaavLe.com shall have the right to cancel any/all relative order(s) placed by the Client/s. LaavLe.com shall take all reasonable steps to make the Client/s aware of the nature of LaavLe.com’s liability for business that it conducts, including any limitations on that liability and its capacity as the Client/s’ agent.


      5. ORDER EXECUTION

      6. Though orders are usually routed through the marketplace within seconds, certain orders, at the sole discretion of LaavLe.com, may be subject to manual review and entry, which may cause delays in the processing of their orders. Client/s also understand that with respect to market order, Client/s will receive the price at which their order was actually executed in the marketplace, which may be different from the price at which the security is traded when their order is entered into the LaavLe.com system.

      7. PURCHASE OF SECURITIES

      8. To process orders to purchase securities, it is necessary that the client’s account contain buying power before the execution of order. Any order inadvertently accepted and executed without sufficient buying power will be subject to cancellation or liquidation at the discretion of LaavLe.com . However, Client/s are responsible for all of their orders, including any orders, which exceed available limit in their account. If limits are not available in the account and an order is processed, Client/s should credit the required fund in URJA INVESTMENT’s Bank Account with via wire or personal cheque, cashier's cheque or money order or account transfer or by any other mode, promptly to assure that such payment will be received and processed on or prior to settlement date or intimated date, whichever is earlier. If payment is not received by settlement date or intimated date, whichever is earlier, the client’s position may be squared off, without prior notification. In the event their account is liquidated, Client/s will be liable for any resulting losses and all associated costs incurred by LaavLe.com.

      9. SALES OF SECURITIES - IN CASH PRODUCT

      10. To process orders to sell securities, it is necessary that Client’s accounts contain sufficient Free Securities Balance in the Client/s Demat Account with URJA INVESTMENT prior to the acceptance of a sell order. Proceeds of the sale cannot be paid to Client/s until securities have been delivered to the Exchange/clearing house & Pay Out is received from the Exchange/Clearing House. The proceeds of all sales will be credited to Client/s account directly on settlement date. If the securities are not received on or before settlement date or securities received are not in deliverable state or due to any other reason whatsoever, Client/s are not able to deliver securities, the securities will be Auctioned or closed out as per the rules of the concerned Exchange. Consequently, Client/s will be responsible for any resulting losses and all associated costs including penalty levied by the Exchange. However, if due to internal netting of Client’s obligations at LaavLe.com itself, a Client/s receives short delivery, then LaavLe.com may buy in the required quantity and deliver the shares to the Client/s or it may credit the buying Client/s who received short delivery with an amount calculated at the rate of the Exchange’s weighted average auction price for that scrip on the relevant auction date or any other rate as may be decided by LaavLe.com and the equivalent amount will be debited to the concerned selling Client, who delivered short. As this being the normal market practice adopted, no further queries/claims will be entertained by LaavLe.com in this regard.

      11. CONFIRMATIONS, STATEMENTS, NOTICES AND OTHER COMMUNICATIONS:

      12. LaavLe.com shall send the electronic Contract Note/Trade Confirmation of the trades executed on the Client/s behalf on the trade date. Client/s understand that it is their responsibility to review, upon first receipt, whether delivered to Client/s by mail, by e-mail, or other electronic means, all confirmations, statements, notices and other communications, including but not limited to, margin, maintenance calls, and prospectuses. All information contained therein shall be binding upon Client/s, if Client/s do not object, either in writing or via electronic mail, within Twenty Four hours after any such document is sent to Client/s. In all cases, LaavLe.com reserves the right to determine the validity of Client/s objection to the transaction. Notices and other communications may also be provided to Client/s verbally. Client/s agrees that LaavLe.com fulfils its legal obligation to deliver to Client/s any such document if sent via electronic delivery. Documents sent by electronic delivery will contain all the information as it appears in the printed hard copy version as prepared and distributed by the originator, with the possible exception of graphic insertions such as photographs or logotypes. Electronic delivery may be in the form of an email, an electronic mail attachment, or in the form of an available download from the web site. Client/s represent that Client/s will download the relevant document promptly after receiving notice of its availability. Should Client/s experience any difficulty in opening a document electronically delivered by LaavLe.com , Client/s will promptly advise LaavLe.com in order to allow it to make the required delivery by other means. Failure to advise LaavLe.com of such difficulty within Forty eight hours after delivery shall serve as an affirmation that Client/s were able to receive and open said document.

      13. CALLS FOR ADDITIONAL COLLATERAL AND LIQUIDATION

      14. If it is considered necessary for its own protection, LaavLe.com may require the Client/s to immediately deposit cash or collateral into their account prior to any applicable settlement date in order to assure due performance of their open contractual commitments. If Client/s do not provide the additional cash or collateral, Client/s hereby understand and acknowledge that LaavLe.com has the right to sell any or all securities and other property in their account, buy any or all securities and other property which may be short in their account, cancel any or all open orders and/or close any or all outstanding contracts. In addition, Client/s understand and agree that LaavLe.com may exercise any or all of the above rights without demand for additional cash or collateral, or notice of sale or purchase, or other notice or advertisement. Any such sales or purchases may be made at any time at LaavLe.com 's discretion on any exchange or other market where such business is usually transacted, or at public auction or private sale, or LaavLe.com may be the purchaser/seller for its own account. It is understood that giving of any prior demand or call or prior notice of the time and place of such sale or purchase shall not be considered as a waiver of LaavLe.com 's legal right to sell or buy without any such demand, call or notice.

      15. OTHERS

        1. The provisions of the agreement signed between the Client/s and LaavLe.com shall always be subject to Government notifications, any rules, regulations and guidelines issued by SEBI and Stock Exchange rules, regulations and bye-laws that may be in force from time to time.

        2. In the event of death or insolvency of the Client/s or his otherwise becoming incapable of receiving and paying for or delivering or transferring securities which the Client/s has ordered to be bought or sold, LaavLe.com may close out the transaction of the Client/s and the Client/s or his legal representative shall be liable for any losses, costs and be entitled to any surplus which may result therefrom.


        3. The agreement entered into between LaavLe.com and the CLIENT/S shall stand terminated by mutual consent of the parties by giving at least one month written notice. Such cancellation or termination shall not have any effect on transaction executed before the date of such notice of termination and the parties shall enjoy the same rights and shall have same obligations in respect of such transactions.


        4. The instructions issued by an authorized representative of the Client/s shall be binding on the Client/s in accordance with the letter authorizing the said representative to deal on behalf of the client.


        5. The Stock Exchange may cancel a trade suo-moto without giving any reason thereof. In the event of such cancellation, LaavLe.com shall be entitled to cancel relative contract(s) with CLIENT.


        6. All trades, transactions and contracts are subject to the Rules and Regulations of the Exchange and shall be deemed to be and shall take effect as wholly made, entered into and to be performed in the city of Mumbai and the parties to such trade shall be deemed to have submitted to the jurisdiction of the Courts in Mumbai for the purpose of giving effect to the provisions of the Rules and Regulations of the Exchange.